WELCOME TO eclift
COMBINED ERP/CRM SOFTWARE ESPECIALLY DESIGNED FOR MATERIAL HANDLING DEALERS.
Are you a forklift dealer, looking for innovative Software and lean processes? eclift is more than an usual enterprise resource planning solution. It is your uncompromising toolkit, covering all inbound and outbound tasks related to an excellent forklift dealership. Together with material handling distributors, we created a perfect solution over a period of more than 6 years. The result is a significant increase in efficiency, transparency and equipment sales across all inbound- and outbound tasks.
We combine detailed knowledge about material handling dealership with process and software expertise.
eclift – Forklift dealer´s excellence
Our software was developed especially for dealers active in the field of material handling equipment (forklifts, warehouse handling equipment, attachments and aerial platforms). Due to its modular design, eclift is highly adaptable to your business needs.
As a forklift dealer, you deserve a branch specific solution taking care of all industry-specific refinements. We care about all the details, which cannot be covered by off-the-shelf software. This especially concerns sales, rental, service & maintenance, record of new machines including pictures. If desired, you can although steer the visibility of your machines on your website or dedicated online-marketplaces in real-time.
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YOUR BENEFITS:
+ NEW PRODUCT FEATURES
Never miss out any update on new tools!
+ PROFESSIONAL TIPPS
Gain insights on how to make your business more successful!
+ NEWS & TRENDS
Discover the latest digital trends from the world of material handling equipment!
YOUR BENEFITS:
+ NEW PRODUCT FEATURES
Never miss out any update on new tools!
+ PROFESSIONAL TIPPS
Gain insights on how to make your business more successful!
+ NEWS & TRENDS
Discover the latest digital trends from the world of material handling equipment!
ERP- and CRM combined
Why should we differ between ERP and CRM when a holistic solution leads to success?
We have combined ERP and CRM in one system to ensure maximum efficiency.
Industry-specific refinements
Solution for small, medium and large forklift distributors, which offers their customers advice, service, sales (used and new equipment), rental, attachments, driver trainings, spare parts and much more.
Created with dealers, for dealers
We have been developing the ideal software solution, together with material handling dealers, over the last 6 years. Eclift is designed for individual adaption because every single distributor is unique and has its own process flow.
Multi-language ability & independency
eclift is platform-independent (iOS, Windows, Android) and compatible with all common devices. Whether computer, notebook, tablet or smartphone, our software will always support you with a clear overview. Anytime – anywhere.
Functions at a glance
Master data
Your control center for managing all data regarding customers, machines, stock and suppliers.
• configurator inclusive actual machine specs
• conditions and infos
• price list import
• machine search
• forklift wiki
• comprehensive analytics
• helpful text modules for all document types
ecAnalytics
Keep an eye on your key figures and performance indicators!
• daily view on your business transactions
• flexible and clear dashboards
• turnover evaluation for sales, service, rental and spares
• detailed evaluation from device to receipt
CRM
Customer relationship management covering your needs.
• customer interaction history
• exchange of letters, e-mails, documents, offers, orders
• lead- and opportunity- management
• turnover forecast
• detailed activities and reminders
Sales
Eclift offers an easy order processing for new and used material handling equipment. The module covers quotation forms, order confirmations and invoices.
• use of efficient sales templates
• pre-fill of technical data according to the type of equipment
• offers including pictures and text components
• quote follow-up information including reminders
• fast product entry in all document categories
• direct mail function for PDF documents
Service
The smart solution for your workshop includes deadline monitoring for maintenance, repair and service.
• control service orders and cost estimates
• invoices and maintenance contracts
• UVV inspection, emission test, VDE
• comfortable rental calendar featuring drag & drop rapid order registration
• ecFieldManager including offline functions for Android und IOS
• contribution margin accounting
Rental
Our rental module even considers weekend and holiday planning and analyses the utilization of your forklift rental fleet.
• Automatic monthly billing
• Rental offer and invoice
• considering public holidays
• comfortable rental calendar including drag & drop functions
• quick search based on technical data
• automatic machine status for service and logistics with color code
• integrated rental inquiries upon sales territories
Inventory / Stock
Take your storage and purchasing process to the next level. Get an ideal overview of your stock levels as well as the incoming and outgoing items.
• inventory and stock valuation
• goods receipt invoice & vendor credit
• order processing
• warehouse management and label printing
• interim storage for drop shipments
Staff management
• account journal
• open item management
• statistics for rental, full-service and spent time on machines
• statistics on your field service technicians
Finance
All eyes on your cash flow! With our wide-ranging evaluation options you always have a perfect overview of your company figures.
• account journal
• open item management
• statistics for rental, full-service and machines
eclift in YOUR company
It is important to us that every single department of your company benefits from the advantages of eclift.
Managing directors
CEO & Owners
Absolute transparency enables a holistic overview of your company.
Lift truck rental coordinator
See quickly and easily what equipment is available in your rental park.
Sales
director
Manage your new and used equipment fast and easy.
Service manager
Be in control of service planning and field technician tasks.
YOUR ADVANTAGES
- ERP & CRM COMBINED
- PLATFORM INDEPENDENT (WINDOWS, MAC, ANDROID, IOS)
- PAPERLESS SOLUTION FOR YOUR SALES FORCE & FIELD SERVICE
- EXTENSIVE GRAPHIC EVALUATION CAPABILITIES
- TRANSFER YOUR MACHINES TO ONLINE MARKETPLACES
- COMFORTABLE RENTAL AND SERVICECALENDAR
- EXCHANGE OF LETTERS, DOCUMENTS, OFFERS AND ORDERS
- USER RIGHTS MANAGEMENT
- DATA TRANSFER FROM YOUR ACTUAL SYSTEM
OUR MISSION
“We are your reliable partner supporting your business during the challenges of transformation and digitization. In order to strengthen your company, we deliver tailor-made solutions. In order to do so, we rely on industry-specific know-how in line with state-of the-art software.”
Implementation step by step
TAKE THE SUCCESSFUL PATH!
We love software implementation and project management. With more than 20 years’ experience in software development, distribution, deployment and help desk, we are proud and ready to become your dependable partner. The automated transfer of your existing data (including customers, devices, ID-numbers and history) offers best conditions for an easy and quick introduction of eclift in your company.
We prefer a close coordination with our clients. This allows us to align eclift directly to your needs by looking and discussing your day-to-day processes.
Installation
Data import & software configuration
Training
Go live
CUSTOMER FEEDBACK
„With the introduction of eclift we strengthen our daily business with efficiency and vision. The simple and comfortable rental calendar creates quality and transparency in our rental park and all associated services.”
Torsten Franke
„Great solution and good service! Due to the high industry competence of the product eclift and the team behind it, the integration process was almost trouble-free. Now we are happy to have a 100% solution for sales, service and rental which we can rely on.”
Tobias Damm
„State of the art“
“If I had to decide today, I would choose eclift again. Modern, easy to use and a direct and competent service. It was important to me and my colleagues that the software simplifies and supports our daily activities.“
Michael Kowalski
„ TOP integration and support!“
“ “Choosing eclift, we not only create added value, we also have a basis for achieving our corporate goals more easily.”“
Heinz-Werner Sandersfeld
In real operation, eclift reduces running costs and increases the efficiency of your sales force and field service technicians.
- Optimized service control with our service calendar
- Daily transparency by using ecAnalytics
- Time saving with simplified order processing directly at the customers site
- Support your technicians with the forklift Wiki
Software examples
eclift is a brand of the IST GmbH, awarded the TOP 100 Innovator prize.
Transparency is our Mission
Costs are 100% transparent. Contact us and receive your individual offer. In each of our conversations, we clarify in detail about your return on investment and make sure that no questions remain open.
Tel. 00 49 9473 / 950 93 - 0 info@ist-gmbh.com
